LiveCrew for Area Managers and Retail Directors
Retail teams operate in a complex, managing a large amount of stores, different locations and with very different customer profiles and needs. How can you know what’s happening, to prioritise your actions and take better decisions on a day-to-day basis? Thanks to LiveCrew, you will see in real-time what’s going on and where you should focus your attention first.
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Go deeper than basic KPIs
Sales, UPT, AUR, conversion rate and traffic don’t tell a story. You can see some stores are doing better than others, but you simply don’t know why. With LiveCrew, you can follow conversion by customer profile, see store performances on a number of qualitative KPIs such as the store's ability to transform customer needs into sales.
Improve your staff training
Adapt your training to what each store needs: one size doesn’t always fit all. With LiveCrew, you can follow which collections each store is having trouble selling and why, so you can provide the right training to the right stores.
Follow your missed sales
Follow all our Missed Sales per store or store group. By knowing exactly how many units and value each store missed and why, you can help them reach their targets by solving the friction points, such as stock and assortment issues, product training, promotional needs…
